Specialised headsets for
Specialised Requirements When you need headsets with a little extra, something GET IN TOUCH

VISUALLY IMPAIRED USER HEADSET

Designed specifically for visually impaired call-centre agents, customers service representatives, or emergency dispatchers. The headset allows you to type, listen to screen-reader feedback and handle phone calls simultaneously, without missing a word from either source.

KEY FEATURES:

  • Stereo audio separation – the headset intelligently splits audio between the left and right ears. One ear receives real-time voice feedback from JAWS (or any other screen reader), announcing everything the user types or navigates on the computer. the other ear is dedicated to telephony audio, allowing crystal-clear phone or softphone conversations without interference from screen-reader speech.

  • Single integrated microphone – captures the user’s voice for phone calls while the screen-reader audio remains completely private in the other ear.

  • Multiple connectivity versions – supports virtually any telephoney environment (desk phone with EHS, USB softphones, VoIP clients etc).

  • Comfortable – perfect for all-day wear, with high quality speakers and adjustable headband.

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SPECIFICALLY DESIGNED FOR:

Visually impaired
call-center agents

Visually impaired customer
service representatives

Visually impaired
emergency dispatchers

CUSTOM BUILT

Custom-built to order and ready within just 3 days
– engineered specifically for your operational needs.

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EMS EMERGENCY HEADSET

Dual-communication headset for emergency dispatch and critical operations. A specialized dual-headset solution that allows emergency operators to manage two independent two-way communications at the same time without removing or switching headsets.

HOW IT WORKS:

  • Two complete headset assemblies are combined into one comfortable unit, providing four drivers (two speakers per ear) and two separate microphones.
  • Channel 1 – Connected to the standard telephony system (desk phone or PC softphone). The operator speaks and listens to the incoming caller normally.
  • Channel 2 – Connected directly to the emergency radio system (two-way radio, dispatch console, etc.). The operator can transmit and receive on the radio independently.
  • Critical advantage: When a distressed caller is on the telephone line, the dispatcher can remain in continuous contact with the caller while simultaneously coordinating with ambulances, fire, police, or other emergency units over the radio — all hands-free and without dropping either.
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SPECIFICALLY DESIGNED FOR:

911 / 112
Emergency call
centers

Police, fire,
and ambulance
dispatch rooms

Any environment requiring
simultaneous telephone and
two-way radio communication

 

Custom Audio Solutions, Built for You

PURPOSE-BUILT HEADSETS FOR UNIQUE WORK ENVIRONMENTS

Both products are built with durability, clarity, and operator comfort in mind, and can be customized or adapted to your organisation’s exact telephony, and radio, infrastructure.